Good buy!
I've owned this humidifier for over a year now and I am in the process of looking for it on sale to replace all my other ones in the home. It's filterless so I haven't had to worry about moldy smells or finding a filter in the middle of winter at ridiculous prices. Anywho, this one is in my kids' room and I keep it at a low setting and it gives off this soft hum that actually drowns out other home noises. I fill it up every third day and I haven't had problems with water spilling or any other malfunction (like I've read in other reviews). Once a month I clean the base with a clorox wipe and I'm set. I also add an anti microbial solution (from Kaz)every time I refill it and it helps keep it clean and odorless.
No customer support
I bought this unit for use last winter. It performed well for the season, but the o-ring degraded over time. I also noticed the plastic near the spout was also beginning to break down and the two sections making up that area were starting to pull apart. I contacted Holmes to get a new o-ring. They told me 1) they were on backorder, 2) they had LOTS of orders for these, 3) I could not buy just the o-ring, would have to buy the "cap assembly" (mind you, the o-ring fits in to the tank, NOT the cap) and 4) they would put my name on a list to be notified when the parts were available. So, now winter is approaching and I call again and am informed that they are no longer making this o-ring (also, keep in mind this is a unique o-ring...nothing you could buy in catalogs or HI stores). I will not buy another Holmes product if I can help it. I am shocked to see they are still selling it despite not having parts for customers who will eventually need them.
Great for the price
I already have a Vornado humidifier, but bought this one because I was tired of buying and storing replacement filters. This humidifier is extremely quiet. If you listen carefully, you may hear a slight trickle as the tank drains, but the blower is inaudible. The tank is very capacious. I run it on high all day and night and only refill it twice a day. I've been very happy. It only gets four stars, though, because it's a bit underpowered. The vaporizer is capable of producing a lot of steam, but the blower can't push it far enough into the air. If you run the unit on the highest setting, you must place it on a raised, waterproof platform so that the water doesn't settle to the ground. If Holmes had included a more powerful fan, it wouldn't be a problem. For now, I have a fan pointed at it to mix the steam with the air.
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